JA Curren Web Design Network Status

Servers Are Slow

2011-03-24T07:11:00.000-07:00

11:27 AM - The servers are responding normally. There are still occasions when response times are slow. We are continuing to monitor the servers for any further problems.

10:10 AM - We are currently experiencing issues that are causing the servers to respond very slowly and at times not at all. We are looking into the issue and will provide updates as soon as possible. Sorry for any inconvenience.

October 2010 Uptime Figures

2010-11-01T16:49:00.000-07:00

Here are our server uptime figures for last month:

October 2010: 100.000%

September 2010 Uptime Figures

2010-10-01T17:36:00.001-07:00

Here are our server uptime figures for last month:

September 2010: 100.000%

August 2010 Uptime Figures

2010-09-03T08:24:00.000-07:00

Here are our server uptime figures for last month:

August 2010: 100.000%

July 2010 Uptime Figures

2010-08-02T08:22:00.000-07:00

Here are our server uptime figures for last month:

July 2010: 100.000%

Server Upgrade - Complete

2010-05-01T17:20:00.000-07:00

The server upgrade is complete. We have tested all sites and web applications and all appear to be working fine. If you do experience any problems please email us at support@jacurren.com or call (607)857-0421.

You should notice significantly faster response times thanks to the server now having 16 processors.

Server Upgrade

2010-04-27T16:41:00.000-07:00

The data center will be upgrading the server hardware and operating system on Thursday. They plan to start around 3 AM and should be done by 4:30 AM. If you have any problems you can call me at (607)857-0421 or email support@jacurren.com.

Power Maintenance

2010-03-27T07:49:00.000-07:00

Date/time: preliminarily Sunday, March 28th, 4AM EST.

Duration: 60 minutes.

Background: one of the power panels, feeding our infrastructure in Atlanta, is unbalanced and caused the last power outage we had. We have to coordinate moving our circuits away from that panel with utility technicians and facility staff in order to avoid similar incidents in future. We'll be shutting our servers down gracefully in several baker racks, then bringing them back up when power is restored.

Please accept our apologies for one more outage, but we have to do it now in order to avoid more severe damage in future. We really appreciate your understanding.

Back Online

2010-03-17T13:24:00.001-07:00

The power issue has been fixed and all systems are back online. Sorry for any inconveniences.

Power Issue

2010-03-17T11:55:00.000-07:00

Main circuit on a panel, feeding datacenter zone used by JAC Web, has tripped, and the entire infrastructure got rebooted. Power is restored now, however some servers are still running filesystem checks. Everything should be back online within a few minutes.

Back Online

2010-03-12T15:09:00.000-08:00

The problems with the network and power due to a direct lightening strike on our Atlanta data center have been resolved. We are sorry for any problems this extended outage may have caused.

The RAID is still being rebuilt and is 50% done. This may causes sites to be sluggish at times, especially if we are experiencing high volume.

Network Outage & Server Reboot

2010-03-12T09:38:00.000-08:00

It looks like our Atlanta facility took a direct lightening strike, causing some breakers to trip and power issues that subsequently caused networking issues. All sites are unavailable at this time.

The server has also been urgently rebooted due to utility branch power issue.
We will post any updates as here.

Thank you for your patience.

Slow Speeds due to RAID rebuild

2010-03-11T17:07:00.000-08:00

We had some problems with RAID and had to rebuild it. As it rebuilds the system may run slowly. We apologize for any inconveniences.

Traffic Issues

2010-03-10T13:44:00.000-08:00

We are currently experiencing SMTP traffic issues on our upstream level.

We have contacted our datacenter support team. According to them there's a firewall outage which doesn't allow the traffic to pass fluently. The issue has been resolved and everything should be working properly now.

We are sorry for any inconvenience.

Back Online - RAID Rebuild Complete

2010-02-12T03:52:00.000-08:00

The RAID rebuild has been successfully completed. Everything should now be up and running.

Please accept out apologies for any inconveniences you may have faced.

Back Online

2010-02-09T09:35:00.000-08:00

The hard drive has been replaces and the server is back online. We have started the RAID rebuild process on the server.

Replacing Hard Drive

2010-02-09T09:12:00.000-08:00

We will be taking the server offline in 5 minutes to replace the mirror hard drive.

Back Online Temporarily

2010-02-09T06:03:00.000-08:00

We are now temporarily back online. We will have to take the server offline shortly to replace the mirror hard drive.

Hard Drive Failure

2010-02-09T00:47:00.000-08:00

We had a hard drive fail at 12:41AM. Currently working on fixing the problem.

January 2010 Uptime Figures

2010-02-05T15:08:00.000-08:00

Here are our server uptime figures for last month:

January 2010: 100.000%

All Systems Normal

2010-02-01T11:08:00.000-08:00

All of our systems are currently up and running normal.

In the future we will be posting any known issues or upcoming maintenance here.

2009 Server Uptime Figures

2010-01-08T15:07:00.000-08:00

Here are our server uptime figures for the last few months of 2009:

December 2009: 100.000%
November 2009: 100.000%
October 2009: 99.009%